HS - Why is my H Series remote not working and only getting a single beep from the fireplace?

The H Series fireplaces have the ability to be operated using a remote or another in-home device. This is determined using a jumper cable on the IFC Control Module. See below to check for the jumper cable.

Tools needed:

-Small flat head screwdriver

Materials needed:

-14awg stranded wire

 

1. Remove the hearth tray by lifting it up and diagonally (Remove side panels first if installed) .

2. Inspect the jumper block on the IFC Control Module for the green jumper cable.

jumper marked 

3. If the jumper cable is missing, install a 2.5"(63mm) 14awg(2.08mm2)  gauge stranded wire into the jumper block using a small flathead screwdriver. 

4. If the jumper block is missing or for further assistance please contact European Home Technical Support at 781-324-8383 Option 3 or e-mail service@europeanhome.com