FCS - Why doesn't the stationary glass fit my Meiji or Filiofocus during installation?

Check measurements, remove obstructions, check installation manual for installation instructions.

Tools Needed:

-Tape Measure

-Vacuum or brush

 

1. Verify that the distance between the hood and the floor matches what is described in the installation manual.

2. If the base is customized, adjustments may need to be made to the distance in the manual to accommodate the custom base height. Make sure the distance between the top of the basin to the bottom of the hood matches what is described in the installation manual, there is very little tolerance for this measurement.

3. Make sure to remove anything inside the fireplace that could get in the way before installing the glass.

4. Install the glass by tilting the bottom of the glass in towards the center of the fireplace and aligning the top with the appropriate track. Ensure not to apply any excessive pressure to the corners.

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5. Lift the glass up into the track while pulling the glass back towards you. Gently drop the glass into the appropriate track.

6. Verify the glass matches the dimensions in the installation manual.

Filiofocus Central 1600

Filiofocus Central 2000

Meijifocus

7. Please contact European Home Technical Support at 781-324-8383 Option 3 or e-mail service@europeanhome.com for further assistance.