The heater may produce an unpleasant odor when first used.
1. It is normal for the heater to produce an unpleasant odor during its first use. The odor will dissipate after a few uses.
2. If the odor gets worse or does not dissipate please contact Technical Support at 781-324-8383 Option 3 or e-mail service@europeanhome.com for further assistance.