The logs and the stone chips should be used to reduce the reflection from the LEDs on the rear reflective glass.
1. The ember LEDs are are located on the front of the hearth tray (fuel bed) and point towards the back of the fireplace.
2. The logs provided with the fireplace should keep the majority of the ember LEDs from being reflected by the rear reflective glass.
3. The fireplace will also come with stone chips which can be used to hide the ember LED reflections if needed.
4. Please contact Technical Support at 781-324-8383 Option 3 or e-mail service@europeanhome.com for further assistance.