Only burn dry, natural, untreated well-seasoned wood.
1. Wood moisture content should not be more than 20%
2. We recommend using 2 year dry stored wood.
3. Do not use other fuels such as duraflame logs, gasoline, kerosene, charcoal, etc.. Fuels such as these will burn unpredictably. This will result in loss of warranty and can result in property damage, injury, or death.
4. Please contact Technical Support at 781-324-8383 Option 3 or e-mail service@europeanhome.com for further assistance.