There are a number of reasons why the Flamerite fireplace may not power on.
Tools needed:
-Remote control
-Philips head screw driver
-Small flat head screw driver
-Suction cup
-Voltmeter
1. Is the fireplace plugged into a verified good 120 Volt power outlet? (Use a voltmeter to verify).
2. Is the power switch, located in the front right corner switched to the "ON" position?
3. Remove the hearth tray/fuel bed and inspect the electronics and wiring. Make sure the wires are all secure. Inspect the board and connectors for damage.
4. Please contact Technical Support at 781-324-8383 Option 3 or e-mail service@europeanhome.com for further assistance.